This Renewal Policy explains the rules for subscription renewals on Zentix.
a. Subscription Plans:
All Zentix subscriptions are set to renew automatically at the end of each period.
b. Renewal Notification:
We will send you a reminder [X days] before your subscription ends.
This email will tell you how to manage your subscription.
a. Automatic Payment:
Your payment will be charged automatically using the card or payment method you saved—unless you cancel before the renewal date.
b. Payment Method Update:
You must keep your payment info correct and current. If not, your renewal may fail.
a. Pricing Changes:
If prices change, we will tell you before your next renewal.
The new price will start in your next billing cycle.
b. Plan Downgrades/Upgrades:
You can change your plan anytime. The new plan will start with your next renewal.
a. Cancellation Window:
You must cancel before the renewal date.
If you cancel after, it will stop at the next cycle.
b. Cancellation Process:
Cancel through your Zentix account settings or email us at [email protected].
a. Refund Eligibility:
Refunds follow the rules in our Refund Policy.
b. Requesting a Refund:
To get a refund for a renewal, follow the steps in the Refund Policy.
We may change this policy anytime.
If we make big changes, we will update this page and inform users.
Have questions? Email us at: [email protected]