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Email Address
[email protected]
Office Address
1 George Street #16-02 One George Street, Singapore
This Refund Policy applies to all users of Zentix.
By using Zentix, you agree to the rules in this policy.
a. Subscription Plans:
You can get a refund for a subscription within [X days] after you first pay.
No refunds are given after this time.
b. One-Time Purchases:
Refunds for one-time purchases (like custom surveys or extra features) are not given after the service is delivered.
a. Subscription Plans:
To ask for a refund, email [email protected] during the refund period.
Please include your account details and the reason for your request.
b. One-Time Purchases:
Send an email to [email protected] with your order info.
We will look at your request and reply to you.
a. Timeline:
If your request is accepted, the refund will be processed in 3–5 business days.
b. Payment Method:
The refund will go back to the same payment method you used.
a. Breaking the Rules:
We won’t give a refund if you broke the Terms of Use.
b. Policy Abuse:
We can refuse a refund if you have abused our refund policy in the past.
We may change this Refund Policy at any time.
If we make big changes, we’ll update this page and let users know.
If you have any questions, email: [email protected]
